Terms and conditions

TERMS AND CONDITIONS OF USE FOR Baloo Casino ("Agreement")

1. ACCEPTANCE OF TERMS

By accessing or using the services offered by us (the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any of the Terms, please do not access or use the Services.

2. DEFINITIONS

In this Agreement:

• "Account" means your account with Baloo Casino;
• "Content" means all content, including text, images, audio, video, data, software and other materials posted on our website or accessed through the Services;
• "Services" means all services provided by us to you, which include but are not limited to online gaming platforms, bonus promotions, customer support, and general use of our website.

3. ACCOUNT INFORMATION AND SECURITY

You must provide accurate, complete and current information about yourself when creating an Account or updating your existing one. You will be solely responsible for maintaining the confidentiality and security of your login credentials (username and password) and any other authentication mechanism used by you to access the Services. We reserve the right to request additional proof of identity before allowing access to certain features, functions, services or promotions.

4. ACCOUNT USAGE AND LIMITATIONS

You agree not to use or permit others to use your Account for:

• any unlawful or unauthorized purpose;
• sharing or distributing Content in violation of applicable laws and regulations;
• making excessive transactions, which may compromise the performance of our systems;
• creating Accounts that impersonate a user or entity other than yourself;
• manipulating software or algorithms to achieve an unfair advantage.

5. TERMS AND CONDITIONS OF GAMES

Participation in games provided through Baloo Casino is subject to specific terms and conditions for each game as published on our website from time to time ("Game Rules"). By participating, you agree to be bound by the applicable Game Rules.

6. CONSENT TO RECEIVE COMMUNICATIONS

By registering an Account with us, you consent to receiving electronic communications regarding your Account activity, promotional offers, updates about new games or changes in our policy.

7. COMPLIANCE WITH LAWS AND REGULATIONS

You agree to comply with all applicable laws and regulations of the jurisdiction where you reside and access the Services, including but not limited to those related to gaming restrictions, online content regulation, consumer protection, data protection and anti-money laundering.

8. RESPONSIBLE GAMBLING PRACTICES

We encourage responsible gaming practices among our users. To that end:

• You must be at least 18 years of age or meet the minimum legal age as required by your jurisdiction;
• Participate in gambling only with money you can afford to lose;
• Do not bet more than you can reasonably expect to win;

If we identify any concerns regarding your usage patterns, behavior or gaming style that could indicate potential harm to yourself or others, we reserve our right to take measures including limiting access to certain features, functions, services, promotions or requiring a cooling-off period.

9. CUSTOMER SUPPORT

Our customer support team is available for assistance with issues related to your Account, game play and technical matters.

10. INTELLECTUAL PROPERTY AND COPYRIGHTS

All rights in the Services, Content, software code and trade secrets are reserved exclusively by us or our suppliers as applicable.

11. WARRANTIES AND LIMITATIONS OF LIABILITY

To the extent permitted under relevant laws:

• The Services provided through Baloo Casino are supplied on an "as is" and "as available" basis;
• We make no warranties or representations regarding accuracy, timeliness or performance of our website and systems.
• We shall not be liable for any loss caused due to unauthorized access by third parties to your Account information.

12. CANCELLATION AND TERMINATION

We reserve the right at our sole discretion to suspend or terminate:

• Your Account if you have provided false information, made excessive transactions, failed to comply with terms and conditions;
• Any promotion or event if a legitimate risk exists that such may be misused by users.

13. AMENDMENTS TO TERMS AND CONDITIONS

These Terms can only be amended in writing signed on behalf of Baloo Casino or posted by us at our website for the benefit of all users (as applicable).

14. GOVERNING LAW AND JURISDICTION

This Agreement and any non-contractual obligations arising out of them shall be governed exclusively by, and construed according to the laws of Costa Rica.

15. ENTIRE AGREEMENT

These Terms together with any other terms or notices made available through our website constitute the entire agreement between us regarding access and use of Services.